SAMUEL AYOMIDE ADISA

DevOps-focused IT Professional

Ibadan, NG.

About

Highly motivated DevOps-focused IT professional with 2+ years of experience in optimizing IT support, system troubleshooting, and infrastructure management. Proven ability to enhance system reliability and efficiency through hands-on expertise in Linux, Docker, Git, CI/CD pipelines with GitHub Actions, and cloud-based tools. Adept at resolving complex technical issues and collaborating with development teams to build scalable, automated deployment systems that reduce resolution times and improve operational stability.

Work

Send24

|

DevOps Trainee (NYSC)

Ibadan, Oyo, Nigeria

→

Summary

Built and optimized CI/CD pipelines using GitHub Actions, gaining hands-on experience in Docker, Linux administration, and Git version control in a live development setting.

Highlights

Developed and implemented CI/CD pipelines using GitHub Actions, automating testing and deployment workflows to enhance software delivery speed and reliability.

Applied hands-on expertise in Docker containerization, Linux system administration, and Git version control within a live development environment, optimizing system performance.

Collaborated cross-functionally with development teams to refine deployment pipelines, implement system reliability practices, and optimize infrastructure, improving overall system stability.

IT Service Africa (ITSA)

|

IT Support Intern

Remote, ,

→

Summary

Managed L1/L2 support tickets across Windows and cloud environments while administering Google Workspace and contributing to IT process automation.

Highlights

Successfully resolved 10-20 L1/L2 support tickets monthly across diverse Windows and cloud environments, ensuring seamless operation of hardware, software, VPN, and email systems.

Administered Google Workspace, managing user accounts, password resets, 2FA enforcement, and domain/hosting configurations for enhanced security and operational efficiency.

Documented critical IT processes and actively contributed to automation initiatives, significantly reducing resolution times for recurring technical issues.

Building Wealth Empire

|

Technical Support VA

Remote, , US

→

Summary

Resolved software, hardware, and connectivity issues, supported digital platforms, and optimized IT tools to enhance user experience and reduce recurring issues.

Highlights

Successfully resolved a wide range of software, hardware, and connectivity issues, while also providing critical support for webinar setups and digital platform maintenance.

Enhanced user experience by optimizing IT tools and developed comprehensive troubleshooting documentation, significantly reducing resolution time for recurring issues.

Fiverr

|

Freelance IT Specialist

Remote, ,

→

Summary

Provided remote IT support, network configuration, and security hardening services to multiple clients, cultivating a repeat-business client base through quality and documentation.

Highlights

Delivered comprehensive remote IT support, network configuration, website maintenance, and security hardening services to a diverse client portfolio.

Cultivated a strong repeat-business client base by consistently delivering high-quality solutions, thorough documentation, and user-friendly guides, enhancing client satisfaction.

New Horizon

|

IT Trainee

Ibadan, Oyo, Nigeria

→

Summary

Configured and monitored IT systems, performed data backups, and resolved network issues, gaining practical IT infrastructure experience.

Highlights

Configured and continuously monitored critical IT systems, performing regular backups and maintaining data integrity to ensure operational continuity.

Successfully completed CompTIA A+ and Network+ training, gaining hands-on experience in IT infrastructure, system configuration, and network troubleshooting.

Education

Send24 Ibadan

Ibadan, Oyo, Nigeria
→
Corps National Service Grade:

Federal University of Agriculture, Abeokuta (FUNAAB)

Abeokuta, Ogun State, Nigeria
→
Bachelor Computer Science Grade:

Courses

IT Support

Networking

Data Security

Operating Systems

Cybersecurity

DevOps

Cloud

Languages

English

Certificates

Cybersecurity Fundamentals

Coursera (Google Sponsored)

Technical Support Fundamentals

Coursera (Google Sponsored)

CompTIA Network+

New Horizon

CompTIA A+

New Horizon

Skills

IT Support & Operations

IT Support, Troubleshooting, L1/L2 Support, Hardware Troubleshooting, Software Troubleshooting, Connectivity Issues, Email Support, VPN Support, System Monitoring, IT Documentation, Knowledge Base, User Experience Optimization.

System Administration

Linux System Administration, Ubuntu Server, macOS, Windows, Google Workspace Administration, User Account Management, Password Resets, 2FA Enforcement, Domain Management, Hosting Management, Data Integrity, Backups.

DevOps & Automation

Git, Version Control, GitHub Actions, CI/CD Pipelines, Automated Testing, Deployment Workflows, Docker, Containerization, Bash Scripting, Infrastructure Optimization.

Networking & Security

Network Configuration, VPN Management, TCP/IP, DNS, Remote Desktop, Cybersecurity Fundamentals, Security Hardening.

Cloud & SaaS Tools

Cloud Infrastructure Concepts, Google Workspace, Slack, Okta.

References

Dr. Charles Uguwunna

Federal University of Agriculture Abeokuta, Ogun State, ugwunnaco@funaab.edu.ng, +2348131519257

Pst. Adisa Ayodele

Federal Polytechnic Ede, alomeadisa@gmail.com, +2348034957568

Projects

DevOps Learning Lab

→

Summary

A personal project focused on provisioning a Linux server, containerizing applications with Docker, implementing Git branching strategies, and setting up CI/CD automation with GitHub Actions.